Privacy Policy

Privacy Policy for PianoChronicles

Last updated: December 2025

1. Who We Are

Our website address is: https://pianochronicles.com

We create and sell digital products such as sample packs, MIDI packs, beats, and downloadable content.

For privacy concerns, please use our Contact Us page.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide

  • Name
  • Email address
  • Billing address
  • Payment details (processed securely by our payment processors — we do not store full card information)
  • Account login information (if you create an account)
  • Order history
  • Any information you submit by form, email, or chat

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device data
  • Pages visited and actions taken
  • Download history (for fraud and license protection)

This information may be collected via:

  • Cookies
  • Analytics tools (such as Google Analytics)
  • Third-party tracking pixels (if used)

C. Digital Product Data

When you purchase a digital download, we may record:

  • What files you accessed
  • Number of download attempts
  • License information
  • Fraud-protection and security signals

3. Payments & Third-Party Processors

We use third-party payment processors. They may collect data necessary to process your payment.

We currently use:

  • Stripe (card payments)
  • PayPal (if enabled)
  • WooCommerce to manage checkout

These providers have their own privacy policies:

We do not store or see your full credit card number. All payment information is handled by these third-party providers.

4. Ezoic Services

Ezoic Services
This website uses the services of Ezoic Inc. (“Ezoic”), including to manage third-party interest-based advertising. Ezoic may employ a variety of technologies on this website, including tools to serve content, display advertisements and enable advertising to visitors of this website, which may utilize first and third-party cookies.
A cookie is a small text file sent to your device by a web server that enables the website to remember information about your browsing activity. First-party cookies are created by the site you are visiting, while third-party cookies are set by domains other than the one you’re visiting. Ezoic and our partners may place third-party cookies, tags, beacons, pixels, and similar technologies to monitor interactions with advertisements and optimize ad targeting. Please note that disabling cookies may limit access to certain content and features on the website, and rejecting cookies does not eliminate advertisements but will result in non-personalized advertising. You can find more information about cookies and how to manage them here.
The following information may be collected, used, and stored in a cookie when serving personalized ads:

  • IP address
  • Operating system type and version
  • Device type
  • Language preferences
  • Web browser type
  • Email (in a hashed or encrypted form)

Ezoic and its partners may use this data in combination with information that has been independently collected to deliver targeted advertisements across various platforms and websites. Ezoic’s partners may also gather additional data, such as unique IDs, advertising IDs, geolocation data, usage data, device information, traffic data, referral sources, and interactions between users and websites or advertisements, to create audience segments for targeted advertising across different devices, browsers, and apps. You can find more information about interest-based advertising and how to manage them here.
You can view Ezoic’s privacy policy here, or for additional information about Ezoic’s advertising and other partners, you can view Ezoic’s advertising partners here.

5. Cookies & Tracking

We use cookies and similar tracking technologies for several purposes:

Essential Website Functionality

  • To remember items in your shopping cart
  • To maintain login sessions
  • To provide access to your digital downloads

Analytics & Performance

  • To understand how visitors use our website
  • To measure traffic and performance
  • To analyze sales and conversions

Marketing (If Enabled)

  • Advertising pixels or tags (such as Facebook or TikTok pixels)
  • Email marketing tags

You can disable cookies through your browser settings. Please note that some features of the site may not function properly if cookies are disabled.

6. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Deliver digital products and download links
  • Send order confirmations and transactional emails
  • Provide customer support
  • Improve our website, products, and services
  • Prevent fraud, abuse, and unauthorized use of digital files
  • Send marketing communications if you have opted in

7. Sharing Your Data

We share your data only with service providers necessary to operate our business, including:

  • Payment processors (such as Stripe and PayPal)
  • WooCommerce and related plugins
  • Email marketing providers (if used)
  • Analytics services (such as Google Analytics)
  • Cloud storage or content delivery networks (CDNs) for file delivery

We do not sell your personal data.

8. How Long We Keep Data

  • Comments: Indefinitely, so that we can recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
  • Order data: Typically 7–10 years for accounting, tax, and legal purposes.
  • Digital download logs: Typically 1–3 years for fraud prevention and license protection.
  • Email marketing data: Until you unsubscribe or request deletion.
  • User accounts: Until you request deletion, subject to any legal obligations we may have.

9. Your Rights (Including GDPR/CCPA)

Depending on your location, you may have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Restrict or object to certain types of processing
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please use our Contact Us page.

10. Digital Products

When purchasing digital downloads from PianoChronicles:

  • Files are typically delivered instantly after successful payment via email and/or on-screen download links.
  • We may track download attempts to prevent unauthorized sharing and protect our intellectual property.
  • Refunds for digital goods may be limited due to the nature of downloadable content. Please refer to our Refund Policy for details.

11. Embedded Content

Articles on this site may include embedded content (e.g., videos, images, or other media). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

12. Security

We take reasonable measures to protect your information, including:

  • Using HTTPS encryption on our website where possible
  • Relying on secure, reputable payment processors
  • Limiting access to your data to personnel and service providers who need it to perform their duties

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

13. Contact Us

If you have any questions about this Privacy Policy or would like to make a privacy-related request, please use our Contact Us page.